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US Products Neptune 500H Extractor – 13-In Trident Wand & 15-Ft Hose Set
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US Products Neptune 500H Heated Dual Vac Extractor
US Products Neptune 500H Heated Dual Vac Extractor

US Products Neptune 500H Extractor – 13-In Trident Wand & 15-Ft Hose Set

Brand: US ProductsSKU: 05-10015-PIn Stock – Ready to Ship
$4,214.00
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Ships from US manufacturer with factory warranty

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US Products Neptune 500H Dual Vac Extractor – 5.7-Gallon, 13-Inch Trident Wand & 15-Foot Hose Set (05-10015-P)

The US Products Neptune 500H (05-10015-P) is the complete package version including the 13-inch Trident Wand and 15-foot hose set alongside the Neptune 500H 5.7-gallon heated dual-vac extractor. The Trident Wand is a multi-jet carpet cleaning wand that delivers even solution distribution across a 13-inch cleaning path with simultaneous vacuum recovery. The 15-foot hose provides standard professional reach for most residential and small commercial room configurations.

What Ships with 05-10015-P

  • Extractor: Neptune 500H — 5.7-gallon, integrated heater, dual vacuum motors
  • Wand: 13-inch Trident Wand
  • Hose set: 15 feet
  • Application: Carpet extraction cleaning
  • SKU: 05-10015-P

Trident Wand and Carpet Extraction Performance

The Trident Wand uses multiple spray jets to distribute solution uniformly across a 13-inch cleaning path — a wider pattern than single-jet wands, which reduces streaking and uneven solution application on pile carpet. During operation, the solution is sprayed into the carpet pile ahead of the wand face, agitated by the forward pass, and then extracted on the return stroke. The 15-foot hose provides adequate reach for most rooms up to 20 feet deep from the door position. For larger spaces, hose extensions are available separately. The complete 05-10015-P package allows immediate operation without sourcing additional tools.

05-10015-P vs. 05-10015 Machine Only

Order 05-10015-P when starting a new operation or replacing an aging wand set along with the machine upgrade. Order 05-10015 (machine only) if you own compatible wands and want to retain your existing cleaning tools with the new Neptune 500H body.

Specification Value
Model / SKU Neptune 500H / 05-10015-P
Solution Tank 5.7 gallons
Heating System Integrated on-board heater
Vacuum System Dual vacuum motors
Included Wand 13-inch Trident Wand
Hose Set 15 feet
Application Commercial carpet cleaning
Brand US Products
TypePortable

Manufacturer's Warranty

This product comes with a full manufacturer's warranty. All warranty claims are handled directly by the manufacturer.

For specific warranty details, please contact us at +1 (978) 295-7538 or email info@uscleaningtools.com

B2B & Tax-Exempt Purchases

We supply contractors, restoration companies, property managers, schools, government agencies, and other tax-exempt organizations.

How to place a tax-exempt order:

  1. Write to us through our Contact Us page or email info@uscleaningtools.com and attach your valid tax exemption certificate (state resale or exemption certificate).
  2. We verify your certificate and mark your account tax-exempt — usually within one business day.
  3. Place your order and sales tax will not be charged.

For volume pricing or purchase orders, call +1 (978) 295-7538.

Shipping & Returns

Free shipping on most brands for orders over $300, delivered to the lower 48 states. Any brand-specific freight rate is shown at checkout before you pay.

Processing & delivery: in-stock orders are processed within 1–2 business days and typically deliver in 5–7 business days. Tracking is emailed within 24 hours of shipment. Built-to-order and backordered equipment shows its lead time on this page.

Freight deliveries: inspect your equipment on arrival and note any damage on the delivery receipt. Items damaged in transit or defective on arrival are fully covered at no cost to you.

Cancellations: cancel any time before your order ships for a full 100% refund.

30-day returns: return unused equipment in its original packaging within 30 days of delivery. Change-of-mind returns are subject to a restocking fee. To start a return, email info@uscleaningtools.com or call +1 (978) 295-7538.

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Frequently Asked Questions

What does the 13-inch Trident Wand do differently from a standard wand?
The Trident Wand uses multiple spray jets to distribute solution across a 13-inch path simultaneously. Standard wands use fewer jets and may apply solution less evenly. The multi-jet pattern reduces streaking and produces more consistent solution distribution across commercial carpet pile.
Is the 15-foot hose long enough for most commercial rooms?
A 15-foot hose provides reach for rooms up to approximately 20 feet deep from the machine position. For larger rooms or hallways, hose extensions can be added to increase reach. For consistently larger areas, consider the Neptune 1200 package with a 25-foot hose set.
Is the Neptune 500H a heated machine in the 05-10015-P package?
Yes. The Neptune 500H in all configurations (05-10015 and 05-10015-P) includes the integrated on-board heater. The 'H' in the model designation indicates heated.
What is the difference between the Neptune 500H and the Neptune 220H?
Both are dual-vac extractors with 5.7-gallon solution tanks. The 500H indicates heated extraction (on-board heater). The 220H designation indicates a different electrical configuration — contact US Products or our team for specific differences in heater power or circuit requirements between the two models.

Frequently Asked Questions

1. What payment methods can I use?

We accept Visa, MasterCard, American Express, Diners Club, Discover, major debit cards, and digital wallets like PayPal, Google Pay, Meta Pay, and Apple Pay.

2. When will my payment be processed?

Your credit/debit card or PayPal account will be charged when you place your order. Secure payment processing protects your information.

3. Will I receive an order confirmation?

Yes, a confirmation email will be sent to the provided email address once the order is placed.

4. How long does it take to process an order?

Orders are processed within 1-2 business days and then prepared for shipment.

5. How long does it take for my order to arrive?

Estimated arrival time (ETA) is 5-7 business days for all orders.

6. Do you offer warranty?

All our products come with a manufacturer warranty of at least 1 year, depending on the brand.

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