1. What payment methods can I use?
We accept Visa, MasterCard, American Express, Diners Club, Discover, major debit cards, and digital wallets like PayPal, Google Pay, Meta Pay, and Apple Pay.
2. Are any payment methods not accepted?
We do not accept cash, checks, money orders, or any other forms of payment.
3. When will my payment be processed?
Your credit/debit card or PayPal account will be charged when you place your order. Secure payment processing protects your information.
4. Will I receive an order confirmation?
Yes, a confirmation email will be sent to the provided email address once the order is placed.
5. How long does it take to process an order?
Orders are processed within 1-2 business days and then prepared for shipment.
6. How long does it take for my order to arrive?
Estimated arrival time (ETA) is 5-7 business days for all orders.
7. What should I do if my payment is declined?
If your payment is declined, double-check the entered information or try a different payment method. If issues persist, contact your bank or our customer service team at info@uscleaningtools.com for assistance.
8. Can I update my payment method after placing an order?
Once an order is placed, you can't change the payment method directly. Please contact our customer service team to see if your order can be canceled and then reordered with a different payment option.
Questions
For more information or to explore our product range, visit us at uscleaningtools.com
Your journey to a cleaner space starts here.
Contact us here: uscleaningtools.com/pages/contact
Company name: US Cleaning Tools
Email: info@uscleaningtools.com
Phone: (307) 414-8816
Customer Service Hours:
Monday - Friday
9am - 5pm MST